General Questions

How many days until I receive my products?

Please allow 7-10 days for your products to arrive.

How do I return my products?

All purchases are final and there are no exchanges or returns. 

Damaged/Defective Items:

If you receive a defective product or a product that was damaged during shipping, you may be offered a refund. Please email us a photo of the damaged product(s) and let us know what the issue is at info@purehuman.co.

I have a question that I don't see here, how do I contact Pure Human?

We would love to connect with you. You can email us directly at info@purehuman.co, or you can fill out a contact form on our contact page.

How do you develop your products and where are they sourced from?

We source all of raw materials from our trustworthy partners that we’ve built relationships with over many years. Our plant and fungi materials come from all over the world and are insured to be the purest and most potent that anyone can find. Our source materials are either organic or wildcrafted and will never have chemicals or be
genetically modified.

Mushroom Extract Questions

What is a liquid extract?

A liquid extract is a substance that has been prepared in a way where the active constituents are suspended and concentrated in a liquid medium. Liquid extracts can be made with hot water or alcohol. Ideally, the mushrooms are double extracted, meaning they have been through a hot water extraction process and an alcohol extraction process. Different compounds are released and concentrated with the use of hot water and alcohol. That's why doing both, a double extraction is the most potent way to receive all the benefits mushrooms have to offer. All pure human mushrooms are double extracted to create the highest potency products.

Can I take mushroom products every day?

Yes! We encourage you to create a daily habit with your mushroom products.

Can I take multiple kinds of mushroom products at the same time?

Yes! It is good to try different mushrooms to get all the benefits they have to offer. Feel free to try them all together.

Where can I learn more about the benefits of each mushroom?

Please check out our extensive mushroom research page which is full of scientific studies and papers that reveal the groundbreaking benefits of all the mushrooms we offer.

What is a hydrosol?

Hydrosols are created via the process of steam distillation of plant material. This occurs by distilling spring water through freshly harvested plant material such as roots, leaves, or flowers in a copper still. This process of steam distillation gently extracts the water-soluble constituents of the plant. The result of this process is a potent and aromatic hydrosol that holds a gentle form of the plant's unique benefits.

Why are hydrosols used in my mushroom extract tinctures?

For the water portion of our tinctures, we love using hydrosols due to their gentle healing properties and flavorful effects. Hydrosols hold a gentler form of the healing properties of the plants they are made from. We feel hydrosols are a perfect medium to add additional healing aspect and a flavor signature to our extracts. They perfectly dance with the many healing properties of the mushrooms that rest in our bottles.

Can I take mushroom products when I am on prescription medication?

Any medical-related questions or concerns are best answered by your doctor, or primary care physician.

Shilajit Questions

What is fulvic and humic acid?

Fulvic acid is a term used to talk about a group of organic acids that are essential to life on Earth. Mainly we are talking about fulvic acids, which are one of three types of humic substances that make up humus. Humus is the rich and nutrient-dense result of decomposed plant matter over time in proper conditions. This rich life-giving humus is formed when microorganisms in soil break down plant material over long periods of time, sometimes spanning centuries. Humus consists of relatively long-chain carbon molecules that have formed complexes with oxygen, hydrogen, nitrogen, and sulfur, as well as many other trace elements. These structures attract positively charged trace minerals. These acids and highly concentrated minerals are what you find bio-available in Shilajit.

What is the difference between the resin and the powdered Shilajit products?

There is no difference in potency or concentration from Shilajit powder to the resin. The powder is simply dehydrated.

Is Shilajit vegan?

Yes! Shilajit is vegan.

What does Shilajit taste like?

Shilajit has a very rich earthly flavor that pairs great with coffee and hot chocolate. Shilajit is also amazing on its own. Sometimes we enjoy making a warm beverage with vegan milk and sweetener.

Elevated Honey Questions

How is raw honey different from other kinds of honey?

Raw honey and other kinds of honey are distinguished by how they are processed. This difference in processing happens after the bees make the honey and it is extracted from the hive. Raw honey is never heated or pasteurized. While other kinds of honey are processed at very high heat to make the bottling process easier and smoother. This heating process also melts the natural crystallization process to make honey seem more desirable on the shelf. The main benefits of honey come from its high concentration of living enzymes. Unfortunately, when honey is heated to high temperatures and pasteurized all of these living enzymes are killed, in turn completely changing the available benefits. Raw honey has all of the things nature intended. Unpasteurized and unheated is the way you want your honey, as it has all the benefits still unchanged.

How do I use Elevated Honey?

Add 1-2 spoonfuls of Elevated Honey to your favorite drink, or enjoy it straight out of the jar. Make sure to add Elevated Honey to liquid not exceeding 118 degrees to preserve the raw enzymes.

Do I refrigerate my Elevated Honey?

Nope!

Can I use this product if I am pregnant?

Any medical-related questions or concerns are best answered by your doctor, OBGYN, or primary care physician.

The FDA states a warning concerning giving honey to children under the age of 12 months. Please click here to access the full document containing this warning.

The FDA states in their document Food Safety For Pregnant Women, Their Unborn Babies, and Children Under Five: "Honey can cause botulism, a rare but very serious disease, in babies under 12 months old. Do not give them honey or pacifiers dipped in or filled with honey."

Can my children eat Elevated Honey?

The FDA states a warning concerning giving honey to children under the age of 12 months. Please click here to access the full document containing this warning.

The FDA states in their document Food Safety For Pregnant Women, Their Unborn Babies, and Children Under Five: "Honey can cause botulism, a rare but very serious disease, in babies under 12 months old. Do not give them honey or pacifiers dipped in or filled with honey."